We offer a 1-year warranty on the craftsmanship of all products!

We do not accept returns or exchanges. All orders are custom built to order and all sales are final.

With every OCC project, we offer an extensive design process including CAD drawings and full component breakdowns to verify all parties are happy with the details. We are always more than happy to adjust any detail prior to production, so please do not hesitate to reach out, if needed.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right! 

Bottom line, if you have an issue, please contact us so we are aware and we will immediately address the situation! We proudly stand behind all of our products and would not be here if it was not for our customers.

We thank you for your business & support! 

Oak City Customs, LLC